Shipping & Delivery Policy
At The Best Baby Catalog US, we aim to provide fast and reliable delivery worldwide. Below you’ll find details regarding processing times, shipping fees, and other important information.
📦 Delivery Time
- In-stock items: Orders are shipped the same day.
- Order processing time: 1 working day for all orders.
- Courier selection: We choose the most suitable courier depending on the country of destination, weight, and volume of the parcel. Our current partners include FedEx, UPS, SDA, TNT, EMS, and DPD.
- Tracking: All orders include detailed tracking information.
Within the European Union (EU):
- Transit time: 1–3 working days
- Pre-order items: up to 15 working days
Outside the European Union:
- Transit time: 4–6 working days
- Pre-order items: up to 15 working days
đź’° Shipping Fees
- EU & UK: Free shipping (exceptions may apply for particularly bulky items).
- Other destinations: Fees are applied at checkout according to the following table:
Destination | Shipping Fee |
---|---|
U.S.A., Israel, Japan, Taiwan, Singapore | $30.00 |
Kazakhstan, India, Turkey | $30.00 |
Saudi Arabia, Bahrain, UAE | $30.00 |
South Africa | $43.00 |
Israel | $28.00 |
Norway, Switzerland | $17.00 |
Europe, United Kingdom | Free |
Australia, New Zealand | $59.00 |
Mexico | $37.00 |
Canada, Hong Kong | $26.00 |
Ukraine | $45.00 |
Kazakhstan (special rate) | $28.00 |
Note: Import duties and taxes may be required in some countries. Customers are responsible for obtaining information about these charges from their local Customs & Excise office.
ℹ️ Useful Information
- If the recipient is not available at the time of delivery, the courier will leave a card with instructions to rearrange delivery or collect from a pickup point.
- An invoice will be issued at the time of shipment and can be downloaded via your order tracking page.
- Certain bulky or heavy items may only be available for delivery within the EU
📞 Contact Information
đź“§ Email: info@thebestbabycatalog.us
📞 Phone: +39 0776 831046
đź’¬ WhatsApp Chat: +39 346 3173509
📍 Address: Viale San Domenico, SNC, 03039 Sora (FR), Italy
🏢 Business Information:
- Trade Name: The Best Baby Catalog US
- Legal Business Name: La Nuova Culla del Bimbo SRL
- VAT: IT00122010606
- Business Registration No.: FR - 150160