Shipping Policy
At The Best Baby Catalog US, we are committed to providing fast, reliable, and affordable worldwide shipping. This policy outlines our processing times, shipping fees, and other important delivery information.
Delivery Timeframes
- In-stock items: Shipped the same day.
- Order processing time: 1 working day for all orders.
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Courier selection: We choose the most suitable courier depending on the destination, parcel weight, and volume.
- Current partners: FedEx, UPS, SDA, TNT, EMS, and DPD.
- Tracking: All shipments include tracking information, which will be shared by email once your order is dispatched.
Estimated Transit Times
- Within the European Union (EU): 1–3 working days
- Outside the EU: 4–6 working days
- Pre-order items (EU & non-EU): up to 15 working days
Shipping Fees
- EU & UK: Free shipping (exceptions may apply for oversized or bulky items).
- Other destinations: Fees applied at checkout according to the table below:
Destination | Shipping Fee |
---|---|
U.S.A., Israel, Japan, Taiwan, Singapore | $30.00 |
Kazakhstan, India, Turkey | $30.00 |
Saudi Arabia, Bahrain, UAE | $30.00 |
South Africa | $43.00 |
Israel | $28.00 |
Norway, Switzerland | $17.00 |
Europe, United Kingdom | Free |
Australia, New Zealand | $59.00 |
Mexico | $37.00 |
Canada, Hong Kong | $26.00 |
Ukraine | $45.00 |
Kazakhstan (special rate) | $28.00 |
Note: Import duties and taxes may be required in some countries. Customers are responsible for obtaining information about these charges from their local Customs & Excise office.
Customs & Import Duties
- Some countries may require import duties, taxes, or customs clearance fees.
- These charges are the customer’s responsibility.
- We recommend checking with your local Customs & Excise Office before ordering.
Useful Information
- If the recipient is unavailable, the courier will leave a card with instructions to reschedule delivery or collect from a pickup point.
- An invoice will be issued at the time of shipment and made available via your order tracking page.
- Certain bulky or heavy products may only be available for delivery within the EU.
Business & Contact Information
Business Information
- Trade Name: The Best Baby Catalog US
- Legal Business Name: La Nuova Culla del Bimbo SRL
- VAT Number: IT00122010606
- Business Registration No.: FR - 150160
Contact Information
- Email: info@thebestbabycatalog.us
- Phone: +39 0776 831046
- WhatsApp Chat: +39 346 3173509
- Address: Viale San Domenico, SNC, 03039 Sora (FR), Italy
- Response Time: We respond within 1 business day